The Bureaucracy – Class Notes and Outline
Read our in-depth essay on the United States Bureaucracy.
Objectives
1. Compare and contrast the American and British models of government bureaucracy. (answer)
2. Sketch the history of the growth of bureaucracy in this country, and the different uses to which it has been put. (answer)
3. Discuss the recruitment, retention, and personal characteristics of federal bureaucrats. (answer)
4. Show how the roles and missions of the agencies are affected by both internal and external factors. (answer)
5. Review congressional measures to control the bureaucracy, and evaluate their effectiveness. (answer)
6. List the “pathologies” that may affect bureaucracies, and discuss why it is so difficult to reform the bureaucracy. (answer)
Text Outline
I. Distinctiveness of the American bureaucracy
A. Constitutional system and traditions make bureaucracy distinctive
1. Supervision shared by president and Congress
2. Federal agencies share functions with state and local governments
3. Adversary culture leads to closer scrutiny; court challenges more likely
B . Scope of bureaucracy
1. Little public ownership of industry in the United States
2. High degree of regulation in the United States of private industries
II. The growth of the bureaucracy
A. The early controversies
1. Supporters of a strong president argue against Senate consent being required for Senate-confirmed appointees
2. President is given sole removal power but Congress funds and investigates
B. The appointment of officials
1. Officials affect how laws are interpreted, tone and effectiveness of administration, party strength
2. Use of patronage in nineteenth and early twentieth centuries to reward supporters, induce congressional support, build party organizations
3. Civil War a watershed in bureaucratic growth; showed administrative weakness of federal government and increased demands for civil service reform
4. Post-Civil War period saw industrialization, emergence of a national economy-power of national government to regulate interstate commerce became controversial
C. A service role
1. 1861-1901: shift in role from regulation to service
2. Reflects desire for limited government; laissez-faire beliefs; Constitution’s silence on regulatory powers for bureaucracy
3. War led to reduced restrictions on administrators and a slight enduring increase in personnel
D. Depression and World War 11 lead to government activism
1. Supreme Court upheld laws that granted discretion to administrative agencies
2. Introduction of heavy income taxes supports a large bureaucracy
Ill. The federal bureaucracy today
A Direct and indirect growth
1. Modest increase in number of government employees
2. Significant indirect increase in number of employees through use of private contractors, state and local government employees
B Growth in discretionary authority
1. Delegation of undefined authority by Congress greatly increased
2. Primary areas of delegation
a. Subsidies to groups
b. Grant-in-aid programs
c. Enforcement of regulations
C. Factors explaining behavior of officials
1. Recruitment and retention
a . The competitive service: most bureaucrats compete for jobs through OPM
(1) Appointment by merit based on written exam
b. The excepted service: most are appointed by other agencies on the basis of qualifications approved by OPM
c. Competitive service becoming more decentralized-increasing numbers recruited by agency-specific procedures
d. Workers less often blue-collar; increasing diversity of white-collar occupations e. Still some presidential patronage-presidential appointments, Schedule C jobs, non-career executive assignments
(1) Pendleton Act (1883): transferred basis of government jobs from patronage to merit
(2) Merit system protects president from pressure and protects patronage appointees from new presidents (blanketing in)
f. The buddy system
(1) Name-request job: filled by a person whom an agency has already identified for middle- and upper-level jobs
(2) Job description may be tailored for person
(3) Circumvents usual search process but also encourages issue networks based on shared policy views
g. Firing a bureaucrat
(1) Most bureaucrats cannot be fired, although there are informal methods of discipline
(2) Senior Executive Service (SES) can more easily be fired or transferred
(3) SES managers receive cash bonuses for good performance
(4) But very few SES members have actually been fired or even transferred, and cash bonuses not influential
h. The agencies’ point of view
(1) Agencies are dominated by lifetime bureaucrats who have worked for no other agency
(2) Assures continuity and expertise but also gives subordinates power over new bosses: can work behind boss’s back through sabotage, delaying, etc.
2. Personal attributes-social class, education, political beliefs
a . Allegations of critics:
(1) Higher civil servants are elitist
(2) Officials are ideologically biased
b. Results of survey of bureaucrats show that they
(1) Are somewhat more liberal than the average
(2) But they do not take extreme positions
c. Correlation between type of agency and attitudes of employees
(1) Activist agency bureaucrats more liberal (FTC, EPA, FDA)
(2) Traditional agency bureaucrats less liberal (Agriculture, Commerce, Treasury)
d. Bureaucrats’ policy views reflect the type of their work
e. Do bureaucrats sabotage their political bosses?
(1) Most bureaucrats try to carry out policy, even those they disagree with
(2) But bureaucrats do have obstructive powers-Whistleblower Protection Act (1989)
(3) Most civil servants: Highly structured roles make them relatively immune from personal attitudes
This leads to what I call “Bureaucratic Inertia.” Since it is difficult to fire and change those who actually carry out policy, agencies may often continue to do what has been before, regardless of official Presidential policy. Consider the IRS. To what extent would agents of the IRS become “friendlier” just because it was policy. Likewise, if it was a Presidential order, as Commander in Chief, to accept Gays in the military, would the be accepted by Commanders and the rank and file?
(4) Professionals’ loosely structured roles may be influenced by personal attitudes-Professional values help explain how power is used
3. Culture and careers
a. Each agency has its own culture
b. Jobs with an agency can be career enhancing or not
c. Strong agency culture motivates employees
(1) But it makes agencies resistant to change
This is also an aspect of Bureaucratic Inertia.
4. Constraints much greater on government agencies than on private bureaucracies
a . Hiring, firing, pay, procedures, etc., established by law, not by market
b. General constraints
(1) Administrative Procedure Act (1946)
(2) Freedom of Information Act (1966)
(3) National Environmental Policy Act (1969)
(4) Privacy Act (1974)
(5) Open Meeting Law (1976)
(6) Several agencies often assigned to a single policy
c. Effects of constraints
(1) Government moves slowly
(2) Government sometimes acts inconsistently
(3) Easier to block action than take action
(4) Reluctant decision making by lower-ranking employees
(5) Red tape
5. Why so many constraints?
a. Constraints come from citizens: agencies’ responses to demands for openness, honesty, fairness, etc.
6. Agency allies
a. Agencies often seek alliances with congressional committees or interest groups
Harold Seidman estimates that cabinet secretaries spend about 10 percent of their time attending to departmental business and 40 percent of their time testifying before congressional committees.
(1) Iron triangle-client politics
b. Far less common today~politics has become too complicated
(1) More interest groups, more congressional subcommittees
(2) Far more competing forces than ever given access by courts
c. Issue networks: groups that regularly debate government policy on certain issues
(1) Contentious, split along partisan, ideological, economic lines
(2) New president often recruits from networks
IV. Congressional oversight
A. Forms of congressional supervision
1. Creation of agency by Congress
2. Statutory requirements of agency
3. Authorization of money, either permanent, fixed number of years, or annual
4. Appropriation of money allows spending
B. The Appropriations Committee and legislative committees
1. Appropriations Committee most powerful
a . Most expenditure recommendations are approved by House
b. Tends to recommend amount lower than agency request
c. Has power to influence an agency’s policies through “marking up” an agency’s budget
d . But becoming less powerful due to:
(1) Trust funds operate outside the regular government budget
(2) Annual authorizations
(3) Budget deficits have necessitated cuts
2. Legislative committees are important when
a. A law is first passed
b. An agency is first created
c. An agency is subject to annual authorization
3. Informal congressional controls over agencies
a. Individual members of Congress can seek privileges for constituents
b. Congressional committees may seek committee clearance: right to pass on certain agency decisions
C. The legislative veto
1. Declared unconstitutional by Supreme Court in Chadha (1983)
2. Weakens traditional legislative oversight but Congress continues creating such vetoes
3. Their constitutionality is uncertain; debate about the legislative veto continues
D. Congressional investigations
1. Power inferred from power to legislate
2. Means for checking agency discretion and for authorizing agency actions contrary to presidential preferences
3. Means for limiting presidential control-though executive may claim executive privilege
V. Bureaucratic pathologies
A. Red tape–complex and sometimes conflicting rules
B . Conflict-agencies work at cross-purposes
C. Duplication-two or more agencies seem to do the same thing
D. Imperialism-tendency of agencies to grow, irrespective of benefits and costs of programs
E. Waste-spending more than is necessary to buy some product or service
VI. Reforming the Bureaucracy
A. Numerous attempts to make bureaucracy work better for less money
1. Eleven attempts to reform this century alone
2. National Performance Review (NPR) in 1993 designed to reinvent government
a. Differs from previous reforms that sought to increase presidential control
b. Emphasizes customer satisfaction by bringing citizens in contact with agencies
3. NPR calls for innovation and quality consciousness by:
a. Less centralized management
b. More employee initiatives
c. Fewer detailed rules, more customer satisfaction
B. Bureaucratic reform always difficult to accomplish
1 . Most rules and red tape due to struggle between president and Congress or agencies’ efforts to avoid alienating influential voters
2. Periods of divided government worsen matters, especially in implementing policy
a. Republican presidents seek to increase political control (executive micromanagement)
b. Democratic congresses respond by increasing investigations and rules (legislative micromanagement)
Important Terms
Administrative Procedure Act – A law passed in 1946 requiring federal agencies to give notice, solicit comments, and (sometimes) hold public hearings before adopting any new rules.
annual authorization – The practice of a legislative committee determining the amount an agency can spend on a yearly basis. This practice is a recent one and curtails the power of the appropriations committees.
appropriation – Money formally set aside for a specific use; issued by the House Appropriations Committee.
authorization legislation – Legislation that originates in a legislative committee stating the maximum amount of money that an agency may spend on a given program.
buddy system – A job description by an agency which is tailor-made for a specific person. These appointments occur in middle- and upper-level positions in the bureaucracy.
bureaucracy – A large organization composed of appointed officers in which authority is divided among several managers.
bureaucratic culture – An informal understanding among fellow employees of an agency as to how they are supposed to act.
committee clearance – A request made by congressional committees to pass on certain agency decisions. Although usually not binding, it is seldom ignored by agencies.
competitive service – The set of civil servants appointed on the basis of a written exam administered by the Office of Personnel Management or by meeting certain selection criteria.
conflict – A bureaucratic pathology in which some agencies seem to be working at cross-purposes to other agencies.
discretionary authority – The ability of a bureaucracy to choose courses of action and make policies not spelled out in advance by laws.
duplication – A bureaucratic pathology in which two government agencies seem to be doing the same thing.
Freedom of Information Act – A law passed in 1966 giving citizens the right to inspect all government records except those containing military, intelligence, or trade secrets or material revealing private personnel actions.
imperialism – A bureaucratic pathology in which agencies tend to grow without regard to the benefits their programs confer or the costs they entail.
iron triangle – The policy-making network composed of a government agency, a congressional committee, and an interest group. This network is less common today because of the variety of interest groups that exist and the proliferation of congressional subcommittees.
issue network – Members of Washington-based interest groups, congressional staffers, university faculty, experts participating in think tanks, and representatives of the mass media who regularly debate government policy on a certain subject. Such networks are replacing the iron triangles.
laissez-faire – A belief in a freely competitive economy that was widely held in the late nineteenth century.
legislative veto Congressional veto of an executive decision during the specified period it must lie before Congress before it can take effect. The veto is effected through a resolution of disapproval passed by either house or by both houses. These resolutions do not need the president’s signature. In 1983, the Supreme Court ruled such vetoes were unconstitutional, but Congress continues to enact laws containing them.
name-request job – A job in the federal bureaucracy that is filled by a person whom an agency has already identified.
National Environmental Policy Act – A law passed in 1969 requiring agencies to issue an environmental impact statement before undertaking any major action affecting the environment.
non career executive assignments – A form of patronage under the excepted service given to high-ranking members of the regular competitive service, or to persons brought into the civil service at a high level who are advocates of presidential programs.
Open Meeting Law – A law passed in 1976 requiring agency meetings to be open to the public unless certain specified matters are being discussed.
oversight – Congressional supervision of the bureaucracy.
patronage – Bureaucratic appointments made on the basis of political considerations. Federal legislation significantly limits such appointments today.
Pendleton Act – A law passed in 1883 which began the process of transferring federal jobs from patronage to the merit system.
Privacy Act – A law passed in 1974 requiring government files about individuals to be kept confidential.
red tape – A bureaucratic pathology in which complex rules and procedures must be followed to get things done.
Schedule C job – A form of patronage under the excepted service for a position of confidential or policy-determining” character below the level of the cabinet and sub cabinet.
Senior Executive Service – A special classification for high-level civil servants created by the Civil Service Reform Act of 1978. Members of this service can be hired, fired, and transferred more easily than ordinary civil servants. They are also eligible for cash bonuses and, if removed, are guaranteed jobs elsewhere in the government. The purpose of the service is to give the president more flexibility in recruiting, assigning, and paying high-level bureaucrats with policy-making responsibility.
spoils system – Another phrase for political patronage, that is, the practice of giving the fruits of a party’s victory, such as jobs and contracts, to loyal members of that party.
trust fund – Money outside the regular government budget. These funds are beyond the control of congressional appropriations committees.
waste – A bureaucratic pathology in which an agency spends more than is necessary to buy some product or service.
Whistleblower Protection Act – A law passed in 1989 which created an Office of Special Counsel to investigate complaints from bureaucrats claiming they were punished after reporting to Congress about waste, fraud, or abuse in their agencies.
Frequently Asked Questions
1. How do the American and British models of government bureaucracy differ?
The American and British systems of government bureaucracy have distinct structures and operational styles that reflect their unique political and cultural contexts. The American model is characterized by a separation of powers among the executive, legislative, and judicial branches, which results in a bureaucratic structure deeply intertwined with political oversight and accountability systems. Each of the major governmental branches in the U.S. plays a role in shaping and overseeing bureaucracy. For example, Congress enacts laws that establish and fund federal agencies, while the President appoints key agency officials. The judiciary further checks on bureaucratic power through the ability to rule on the legality of agency actions.
In contrast, the British bureaucracy is characterized by its parliamentary system, where there is a closer and more direct relationship between the executive and legislative branches. The Prime Minister, heading the executive branch, emerges from the majority party in the Parliament, which consolidates legislative and executive powers. This creates a streamlined bureaucratic system but one where agency actions often reflect parliamentary priorities more directly, with less direct oversight mechanisms like those in the U.S.
While both systems aim for efficiency and accountability, the American model emphasizes checks and balances, resulting in a more complex and often slower decision-making process. The British model, on the other hand, allows for more rapid policy implementation but relies on political mechanisms within the party system for accountability.
2. What historical factors have influenced the growth of bureaucracy in the United States?
The growth of bureaucracy in the United States can be traced back to several historical milestones that have each played a significant role in shaping its evolution. Initially, the concept of a bureaucracy was limited in America, influenced by the country’s colonial history and its initial resistance to centralized power. However, as the nation expanded and industrialized, the need for an organized bureaucratic structure became apparent.
One pivotal historical movement was the Progressive Era in the late 19th and early 20th centuries, which brought about a wave of reform aimed at curbing corruption, improving efficiency, and addressing the needs of an increasingly complex society. This period led to the creation of more specialized and professional bureaucratic roles.
The Great Depression and the subsequent New Deal programs of the 1930s also spurred substantial growth in federal bureaucracy, as the government took a more active role in economic regulation and social welfare. This era saw the creation of many new agencies designed to tackle unemployment, poverty, and other social issues.
The post-World War II era was another critical period, with the Cold War and domestic issues such as the Civil Rights Movement prompting further expansion and specialization within the bureaucratic system. More recently, technological advances and global challenges such as terrorism and climate change have shaped modern bureaucratic growth and functionality.
Throughout American history, the development of bureaucracy has been a response to societal needs, economic challenges, and global pressures, each influencing its growth and complexity.
3. How are federal bureaucrats recruited, retained, and what are their typical personal characteristics?
The recruitment and retention of federal bureaucrats follow a structured and competitive process designed to ensure that only the most qualified individuals enter the public service. This process often starts with the Office of Personnel Management (OPM) overseeing a standardized hiring system aimed at assessing the skills and qualifications of applicants.
Bureaucrats are typically recruited through civil service exams, professional certifications, and other merit-based assessments that aim to ensure competence and fit for specific roles. Entry into higher-level positions usually requires extensive experience and education, often demonstrated through advanced degrees and a track record of relevant professional accomplishments.
Retention in the federal bureaucracy is emphasized through various incentives, including job stability, competitive benefits packages, opportunities for advancement, and continuing education programs. Many agencies strive to create a rewarding work environment and foster professional development to keep turnover low and maintain high employee morale.
The characteristics of federal bureaucrats often reflect the diverse nature of the American population, but some common traits include a strong commitment to public service, problem-solving skills, adaptability, and a thorough understanding of governmental processes and policy issues. While bureaucrats may come from various walks of life, many share a desire to contribute positively to society and work towards the public good.
This blend of recruitment rigor, retention strategies, and shared personal characteristics helps form an experienced and dedicated federal workforce capable of managing the complex tasks of government.
4. How do the roles and missions of agencies affect their operations and decision-making processes?
The roles and missions of federal agencies are critical in defining their operational focus and decision-making processes. Each agency is established with a specific mandate that guides its foundational mission, objectives, and resource allocation. These roles are often defined by legislation, executive orders, or specific administrative regulations.
An agency’s mission affects its internal organization, management style, and prioritization of tasks. For instance, regulatory agencies such as the Environmental Protection Agency (EPA) are mission-driven to enforce environmental laws and therefore prioritize activities related to monitoring compliance, enforcing regulations, and engaging in public awareness campaigns. In contrast, agencies like the Department of Defense operate with the primary mission of national security, influencing them to focus on logistics, strategy, and defense capabilities.
Moreover, an agency’s mission impacts its culture and can influence the behavior and ethos of its employees. Agencies tasked with innovation and research, like NASA, often foster a culture of creativity and exploration, which is reflected in their operational choices. Meanwhile, agencies heavily involved in law enforcement might prioritize precision, authority, and adherence to strict protocols.
The decision-making processes within agencies are further shaped by their mandates, with mission-critical objectives serving as a framework for evaluating policy options, allocating budgets, and setting strategic priorities. These processes also respond to external factors such as legislative changes, public opinion, and economic conditions, which can necessitate shifts in priorities and operational adjustments.
Overall, the roles and missions of agencies are integral to their effective functioning and are central to understanding how they navigate the complexities inherent in governmental operation and service delivery.
5. What are some challenges facing today’s bureaucracies, and how are they being addressed?
Bureaucracies today face numerous challenges, ranging from maintaining efficiency and accountability to managing technological advancements and responding to global issues. One of the primary challenges is balancing the need for regulatory oversight with the flexibility required to adapt quickly in an ever-changing world.
Technological change presents both a challenge and an opportunity. While emerging technologies can streamline processes and improve service delivery, they also require agencies to constantly update their systems, ensure cyber security, and equip employees with the necessary technical skills. Some agencies are addressing this by investing in digital infrastructure and providing ongoing training and upskilling programs to their workforce.
Another significant challenge is managing public expectations and building trust. With increasing scrutiny from both media and the public, bureaucracies must improve transparency and communication. Many agencies are implementing open data initiatives and leveraging social media to engage with the public actively and disseminate information more effectively.
Additionally, budget constraints are a perennial concern, affecting staffing levels and the ability to carry out mandates effectively. In response, agencies are adopting more innovative budgeting techniques, prioritizing essential services, and seeking collaboration with private-sector partners where appropriate.
A further issue is the bureaucratic inertia often associated with large organizations, which can stifle innovation and responsiveness. To combat this, some agencies are experimenting with agile methodologies to foster a more adaptive and proactive organizational culture.
Addressing these challenges requires a multifaceted approach involving policy reform, technological investment, operational innovation, and a commitment to core public service values to ensure bureaucracies continue to function efficiently and effectively in addressing contemporary societal needs.